Ortho Service. Zelenograd, Russia
The Agency ArtGoService are a specialized company that provides services for assessment of quality of customer service in the customer‘s company. Information gathering is performed in two technologies: "Mystery Shopping" and "NPS".The vast experience accumulated by our company, allows us to look at business through the eyes of your customer and quickly identify all the strong and weak points.
"Mystery Shopping," which translated to English means "Secret shopper" is an effective marketing research data, which are used not only to improve service quality and increase customer satisfaction, but also to enhance the professionalism of employees in every sphere of activity.
"NPS monitoring" is a system of measuring customer loyalty using the Net Promoter Score index (NPS), which means the willingness of customers to recommend check company to other people.
Address:
Russia
Moscow City
Zelenograd city
Savelkinskiy proezd, 4
tel. +7 (925) 276-07-01
http://artgoservice.ucoz.com